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CASE STUDIES
ZOE CHRYSTALL ACA – Finance Manager, MASH Trust
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Two of my highlights for the past 12 months came through the
Institute: in October 2006, I was named Accounting Technician of the
Year, and in December, I was accepted into the Associate Chartered
Accountants College. There’s something very special about having
your professional skills and knowledge recognised by your peers.
For the past three-and-a-half years, I’ve worked for MASH
Trust, a not-for-profit that provides community and residential services
to people that experience disabilities.
Since joining MASH I have completely overhauled the accounting
information system and reporting processes, providing Board and
management with information to allow them to balance the needs of the
people receiving the services and the need to make sound business
decisions to ensure the continued viability of the organisation.
I’m proud to be able to use my skills and expertise to help such a
worthwhile service.
Case study in pdf (90 Kb)
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CHRISTINE DONALD CA – Public practitioner, Donald &
Associates
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I run a sole-practitioner accounting firm in Dannevirke with 12
staff. We are mainly farm accounting specialists – I’m
married to a farmer and farming is a personal interest of mine. We have
a grown-up family – three are at university; one is a rural bank
manager; and one is in England selling real estate.
Ours was the first monitor farm in the Tararua region and I am
currently co-facilitating the monitor farm programme. I’m also
very keen on benchmarking, which I’ve done for the past eight
years. We currently benchmark 80 to 100 sheep and beef farmers in the
Tararua area – not just our clients, but other farmers as
well.
I like to keep informed on farming matters, and I enjoy our regular
client discussion groups. I’ve been a weekly columnist on farm
accounting issues for the Bush Telegraph since 2002, and this column
also appears in the Central Hawke’s Bay Mail.
I’m so lucky. I really love my job. I’ll just keep on
doing what I’m doing.
Case study in pdf (119 Kb)
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JOHN FOX CA – Chief Financial Officer, Sydney
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After leaving university, I worked for Pricewaterhouse in Dunedin,
before joining a small team at Deloitte helping Telecom corporatise.
Keen for a commercial accounting role, I joined Zespri International in
Auckland as it went through significant changes in the 1990s. When
Linda’s job moved to Sydney I became Head of Finance for
Computershare’s Australian business. Relationship-building and
expectation management skills practised at Australia’s largest
retailer, Woolworths, together with an MBA gave me the breadth of skills
to become Chief Financial Officer for McGrath Real Estate where
I’ve managed finance, IT, compliance and marketing. Wherever I go
next, my CA qualification will be at the core.
Case study in pdf (179 Kb)
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LINDA FOX CA – Chief Operating Officer, Sydney
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I was born in China, and moved to Hong Kong when I was a teenager. I
met John when I came to Dunedin on a scholarship when I was 16. We both
did accounting degrees at Otago University, then I moved to Auckland
with KPMG. I specialised in banking and finance, and later moved to
Hendry Hay McIntosh where I was responsible for the whole back office.
Merrill Lynch bought the operation, and asked me to go to Australia,
where I was CFO Private Clients. In 2002, when the Private Clients
division was sold and closed, I moved to the fund manager Schroders
Investment Management. Moving from the sell side to the buy side gave me
quite a different focus – and it has been exciting to build the
business from $3 billion to $13 billion under management in five
years.
Case study in pdf (179 Kb)
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SHELLEY GRIFFITHS CA – Senior Lecturer, Faculty of Law, Otago
University
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My family teases me that I’m a one-woman multi-disciplinary
firm. I started in law and arts and did my master’s in history. I
later went back to do a B Com and worked as a Chartered Accountant,
primarily in audit. After maternity leave, I worked part-time as a CA
before returning to university to finish my law degree. On graduating I
was asked to join the law faculty.
Otago University is a wonderful place to work. I teach tax and
capital markets, and research tax history and companies and securities
law. Law and accounting mix really well; they are two quite different
ways of looking at the world, and each strengthens the other –
though accounting in itself teaches that there is more than one approach
to the world. Teaching and research and being involved with ABEL as a
facilitator and academic board member bring together the same things I
enjoyed in auditing – interaction with people and unpicking things
to see how they work.
Case study in pdf (135 Kb)
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STEPHANIE HAN CA – Global Finance Manager, Canterbury of New
Zealand, Manchester, UK
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‘CA’ has been my ticket to ride – my entry to the
global market. I was consulting in Auckland after three years in London
when I was headhunted by Canterbury of New Zealand to run their global
finance function. The head office used to be in Christchurch, but they
moved to Manchester to be closer to the expanding market in the northern
hemisphere.
I have a team of staff reporting from six countries, and I’m
also the finance director of the Asia-Pacific region, looking after
their operations and strategic side. Although we’re 12,000 miles
away, we’re a New Zealand company, working under New Zealand
rules. So I spend a lot of time on the phone, and also travel
widely.
I’ve worked with accountants from all over the world. The
Institute has a high standard compared to others, and that gives members
an edge. I’ll want to come home to New Zealand one day but for
now, I’m happy to go wherever the job takes me – the world
is constantly shrinking.
Case study in pdf (103 Kb)
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BRENDON HARREX CA – Principal, Harrex Group, 2006 Young
Chartered Accountant of the Year
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In my acceptance speech for Young Chartered Accountant of the Year, I
talked about ‘changing the world from the bottom of the
world’. That’s still my theme today. I want all public
practices to start selling what our customers are truly buying –
business solutions at a value to them, rather than minutes of our time.
The customer cares about results, not inputs, and that is what my team
at Harrex Group sells.
It’s lonely in business – someone at the other end of the
phone that cares about their success makes a huge difference to a
customer. We have service agreements that allow customers to phone as
often as they like. Value pricing in itself isn’t the answer, but
it is the tool we use to align our goals with those of our
customers.
My team and I are excited about what we’re doing: we’re
having lots of fun, we’re improving businesses, and we don’t
have to write down what we’re doing every six minutes.
Case study in pdf (114 Kb)
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CALLUM MITCHELL AT – Walton Railton, Tauranga
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I have a 15-month-old daughter who is the main influence in my life.
I want a future for her, and that means looking ahead, working hard and
developing my career. I’m one of 15 staff at Walton Railton. My
role involves business advisory services for a wide range of mainly
small to medium sized clients and completion of their tax compliance
work. I enjoy the relationship with clients, particularly those I work
with regularly – it’s really good seeing the benefit you
contribute to the client’s business, and their appreciation of
your input.
I’ve intended to be an accountant since I was about 10, and I
really enjoy the work, particularly seeing the developments in
technology and how these can be applied to industry. Going forward,
I’d like to practise in cost accounting, particularly in working
out the viability of enterprises.
I’m currently a qualified Accounting Technician and plan to be
a member of the Associate Chartered Accountants College within the next
year.
Case study in pdf (102 Kb)
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TUPARA MORRISON CA – Group Manager Maori Strategy, Scion
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My passion for Maori to succeed is a key career driver. The Tu
Tangata programme at Massey University, designed to encourage Maori to
study business, supported me to complete my degree. I then spent three
years with Rotorua firm Iles Casey – auditing small to large
businesses, different industries and sectors, simple to complex systems.
That technical grounding, followed by three years’ contracting in
the UK, provided an excellent foundation.
My career has developed in the public sector, which contains a
diversity of business perspectives and issues. The acknowledgement and
active demonstration of the Treaty partnership within Crown entities has
been a key challenge. I’m Chair of Waiariki Institute of
Technology, which is committed to a comprehensive bicultural framework.
My employer Scion, the Rotorua-based CRI, is demonstrating leadership in
the quadruple bottom line – economic, environmental, social and
cultural.
My aspiration is to one day lead a globally successful Maori
organisation, and the knowledge I have gained through applying my CA
qualification is guiding me towards that goal.
Case study in pdf (194 Kb)
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SUE SHELDON FCA – Sue Sheldon Advisory, independent
director
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I spend most of my time with directorships, consultancy on
governance, and advising boards or chief executives. My background as a
Chartered Accountant, focused on the management and governance of
business, has given me an excellent grounding for such work.
I am a director of listed companies MediaWorks NZ Ltd, Freightways
Ltd and Smiths City Group Ltd. I am chairman of the Board of Trustees of
the National Provident Fund and the Wool Industry Network Ltd, deputy
chairman of Christchurch International Airport Ltd, and on the boards of
Electronic Transaction Services Ltd (the EFTPOS switch owned by the four
major banks) and ASURE New Zealand Ltd (the meat inspection SOE).
If you wish to move to governance, use the role models you come
across in your work. Apply what you see to your own situation to broaden
your skill base. In corporates, Chartered Accountants can move into a
more senior role, but in a small public practice it’s not that
simple. However, once someone gives you the opportunity to get started,
if you can add value around the table you’ll get the next role
based on merit. The reward is working with some amazing people and
adding real value to business.
Case study in pdf (124 Kb)
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MURRAY SMITH ACA – National Secretary and CEO, National
Spiritual Assembly of Baha’i of New Zealand
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Earlier this year, I came home to New Zealand after almost 13 years
in Haifa, Israel, at the Baha’i World Centre. I was Deputy
Secretary General of the Baha’i international community,
responsible for managing relationships with the host country and with
the diplomatic community.
Haifa has been a highlight in a varied career that included time in
the public sector, three years in Parliament, shepherding two
government-owned entities through privatisation and consulting for Roger
Douglas Associates.
My wife and I returned to New Zealand to retire, but I was asked to
take up my former job as Secretary of the New Zealand Assembly, and here
I am – back full on. It is a challenging job, but a very
interesting one. The basic goal of the Baha’i faith is world
peace. This makes the work very meaningful which helps a lot to cope
with the pressure.
Case study in pdf (116 Kb)
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The Institute of Chartered Accountants thanks the
members who are profiled in this annual report for agreeing to be
interviewed and photographed to illustrate the diversity of the
profession.
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